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Privacy Policy for Alchemy Imageworks

At Alchemy Imageworks, we are committed to safeguarding your privacy and ensuring that your personal data is protected. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our website, services, or applications. Please read this policy carefully to understand your rights and how we handle your data.

1. Data Collection and Use

We collect personal data from users for the following purposes and through the services listed below:

1.1 Analytics

  • Google Analytics and WordPress Stats:
    Personal Data Collected: Cookies and usage data
    Purpose: To monitor website performance and user behavior for improving our services.

1.2 Contacting the User

  • Contact Form:
    Personal Data Collected: Name, email address, phone number, address, and city
    Purpose: To respond to inquiries and provide requested information.
  • Mailing List or Newsletter:
    Personal Data Collected: Name, email address, phone number, and company name
    Purpose: To send updates, promotions, and news about our services.

1.3 Displaying Content from External Platforms

  • Google Fonts:
    Personal Data Collected: Usage data and other data as specified in Google’s Privacy Policy
    Purpose: To ensure consistent and visually appealing website typography.
  • Google Maps, Instagram, and YouTube Widgets:
    Personal Data Collected: Cookies and usage data
    Purpose: To embed interactive maps, display social media feeds, and showcase video content.

1.4 Payment Handling

  • PayPal and Stripe:
    Personal Data Collected: Various types of data as specified in the respective privacy policies
    Purpose: To process payments securely for services rendered.

1.5 Interaction with Social Networks and Platforms

  • Social Media Buttons and Widgets:
    (e.g., Facebook Like, Twitter Tweet, LinkedIn Share, and PayPal buttons)
    Personal Data Collected: Cookies and usage data
    Purpose: To enable user interaction with external social networks and platforms.

1.6 Contact Management and Communication

  • MailChimp:
    Personal Data Collected: Email address
    Purpose: To manage mailing lists and send marketing communications.

1.7 Registration and Authentication

  • Direct Registration:
    Personal Data Collected: Name, email address, phone number, address, company name, billing address, shipping address, password, and more
    Purpose: To enable user access and interaction with restricted areas of the website or services.

1.8 SPAM Protection

  • Google reCAPTCHA:
    Personal Data Collected: Cookies and usage data
    Purpose: To prevent automated spam submissions.

2. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal, tax, or regulatory obligations. Once the retention period expires, data will be securely deleted or anonymized.

3. Data Sharing

Alchemy Imageworks does not sell, rent, or trade your personal data. We may share data with trusted third parties, such as payment processors or analytics providers, solely to fulfill the purposes described above.

4. User Rights

You have the following rights concerning your personal data:

  • Access: Request a copy of the data we have collected about you.
  • Correction: Request corrections to any inaccurate or incomplete data.
  • Deletion: Request the deletion of your data, subject to legal and contractual obligations.
  • Objection: Opt-out of specific data processing activities, such as marketing communications.

To exercise your rights, please contact us using the information provided below.

5. Security Measures

We implement robust security measures to protect your data from unauthorized access, loss, or misuse. These include encrypted data transmission, secure servers, and regular monitoring for vulnerabilities.

6. Changes to This Privacy Policy

Alchemy Imageworks reserves the right to update or modify this Privacy Policy at any time. Changes will be communicated on this page, with the “Last Updated” date revised accordingly.

7. Contact Information

If you have questions or concerns about this Privacy Policy or your data, please contact us:

Alchemy Imageworks

203 Silverstone Crescent, Stony Plain, Alberta, T7Z 0E8
Email: admin@alchemyimageworks.com

Last Updated: January 1, 2025

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